Welcome, we are CerpassRx.

We are focused on YOU.

Quality member experience.

Focusing on our members is the CerpassRx way of life. Our Member Services team is passionate about empowering our members with the right tools and resources to understand and manage their pharmacy benefits with ease.

For every 5 incoming calls our team makes 2 outbound calls

Let us partner with you.

At CerpassRx, we approach account management differently. Our purpose is not to “manage” you, but rather to partner with you to achieve your goals.

This partnership starts with hands-on implementation, focusing on minimal member disruption for your members and building a customized benefit design and clinical strategy tailored to meet your needs.

Client Satisfaction Score: 9.8 out of 10

We’ve packed some POWER into our clinical portfolio.

With over 15 robust clinical and specialty solutions offered, we not only drive positive health outcomes for your membership, but also deliver savings to your plan.

Did You Hear? We’ve been named a Great Place to Work®.

94% of our employees say they’ve found a great workplace. Find out why we’ve been certified as a Great Place to Work®

Important: COVID-19 Update

CerpassRx is actively monitoring the COVID-19 situation and coordinating with public health authorities and PCMA. We have plans in place to keep our members, clients and partners safe, and as the situation evolves we will adapt our policies to ensure access to essential care.

We at CerpassRx will continue to monitor for drug shortages, utilization of potential medications used to treat COVID-19, and will work with our clients to adjust our formularies and plans as needed. We will remain hyper-communicative to our members, clients, and partners during this time.

It’s important for people to stay grounded in facts from public health authorities, including the Centers for Disease Control and Prevention. The CDC recommends that you wash your hands frequently and thoroughly, clean and disinfect surfaces and frequently touched objects, and avoid touching your face. You should also stay home when you are sick and avoid close contact with others who are sick.

Please read this FAQ if you are sick with flu-like symptoms:

COVID-19 (Symptoms FAQ) – English

COVID-19 (Symptoms FAQ) – Spanish

Why CerpassRx?

We are nimble with large company capabilities.

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Member Satisfaction

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Client retention

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Employees say this is a Great Place to Work®

What makes CerpassRx different?

Our approach to everything.

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High-touch member experience

We put our members FIRST, it’s just what we do. Our Member Services team goes the extra mile to make sure our members are taken care of and educated on their pharmacy benefits.
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Partnership

We don’t have the same approach for every client. We listen to our clients to understand their unique challenges and partner with them to achieve THEIR goals.
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Powerful clinical portfolio

With over 15 robust clinical and specialty solutions offered, we not only drive positive health outcomes for our members, but also deliver savings to our plans.
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Cutting edge solutions

We think outside the box when it comes to clinical solutions and leverage innovative technology to offer ways to lower your plan’s risk and increase your members’ health.

Our promise to you!

Your members come first.

We are the first true alternative to the traditional PBM model – focusing on members rather than profits.

You will be heard.

We LISTEN to you and your members and value your feedback. We recognize the value of your time and provide VIP services.

We partner with you.

At the end of the day, you own your pharmacy benefits. We are simply here to administer those benefits and assist you with meeting your targeted goals.

Want to learn more about CerpassRx?

Ready to meet a collaborative, accountable, flexible, responsive, and reliable PBM? Let us show you what we can accomplish together through true partnership. Contact us to learn more.